Junior Marketing Specialist

Job Description

Junior Marketing Specialist | Serco Inc.

The Tone:
This is an early career position at Serco Inc., involving extensive travel to represent a vital program. Serco is dedicated to delivering essential services across defense, citizen services, and transportation for various government entities. This role is crucial for educating U.S. service members and their families on comprehensive military benefits and retirement programs, directly impacting their financial well-being and future planning.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Arlington, VA (On-site)

• Mission: Educate service members, their families, and support personnel on military benefits and retirement programs through presentations and direct assistance.
• Tech Stack: MS Teams, Asana

What You’ll Actually Do
• Program Representation: Represent the My Service Benefits (MSB) program at various venues, conferences, and awareness opportunities to achieve strategic communications goals.
• Benefits Presentations: Deliver presentations on MyArmyBenefits and MyAirForceBenefits to diverse audiences, ranging from 10 to over 200 participants, including senior leaders and VIPs, in both virtual and in-person settings.
• Expert Resource: Act as the primary knowledge resource on all aspects of military benefits and retirement, including calculating retired pay, Survivor Benefit Plan premiums, and survivor benefit estimates.
• Outreach & Development: Conduct outreach to various military commands to generate new briefing, presentation, and event opportunities, thereby increasing awareness among active duty military members and their families.
• Cross-functional Support: Provide assistance to team marketing efforts, including social media input and user feedback collection, and support the technical team by testing site calculators and other features.

The Must-Haves
• Background: Hold a Bachelor’s degree from an accredited college or university in Marketing, Communications, Advertising/Public Relations, Journalism, Business, English, or a related field, suitable for an early career specialist in strategic communications.
• Experience: Possess at least one year of experience delivering presentations to diverse military audiences, including large groups of over 200 participants, with the ability to travel up to 50% (up to 4 times per month).
• Skills: Demonstrate strong presentation and communication skills, a foundational understanding of military benefits, comfort with learning new applications and working with technology, the ability to collaborate cross-functionally, U.S. Citizenship, and the capacity to obtain a NACI clearance.