Bagger

Job Description

Bagger | Retail Grocery Company

The Tone:
This is a Bagger role at Retail Grocery Company, located at a retail grocery location. Our company is dedicated to fostering a culture of belonging and an inclusive environment, celebrating differences and empowering every individual to be their full, authentic self. Recognized as a great place to work, we operate with agility, adapting quickly to changes while consistently upholding the highest standards of quality in all our services and products. This role is fundamental to enhancing customer confidence and loyalty by ensuring accurate, fast, and courteous checkout experiences, thereby contributing significantly to a positive overall shopping journey.

The TL;DR
• Location: Retail Grocery Location (In-person)
• Mission: Ensure accurate, fast, and courteous customer checkout experiences, efficiently package purchases, and expedite groceries to the customer’s vehicle, contributing to a positive shopping experience.

What You’ll Actually Do
• Customer Service Excellence: Provide continuous attention to customer needs, greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner to build loyalty and confidence.
• Efficient Purchase Handling: Accurately pack customer purchases to prevent damage, then safely transport and load groceries from the checkout lane directly into the customer’s vehicle, expediting the shopping process.
• Operational Support: Assist with the checkout process by helping customers unload purchases and checking merchandise prices across all departments to ensure accurate transactions.
• Store Organization & Maintenance: Maintain a clean, orderly, and hazard-free work area, efficiently manage and restock store supplies, and organize shopping carts from all areas of the property.
• Safety & Compliance Reporting: Proactively report faulty equipment, potential safety hazards, and any instances of theft, unauthorized mark-downs, or policy violations to management.

The Must-Haves
• Background: An entry-level operational role that requires meeting all legal and company policy age requirements to perform job functions effectively.
• Experience: Authorization to work in the United States, coupled with the successful completion of mandatory pre-employment drug testing and background checks.
• Skills: Proficiency in reading, writing, and speaking English, along with the ability to clearly understand and follow English instructions; a strong customer-oriented approach; demonstrated respect and dignity in interactions with others; and an embrace of company goals and values.
• Bonus: A track record demonstrating a high standard of integrity and reliability in previous experiences or personal conduct.