Business Continuity Assistant

Job Description

Business Continuity Assistant | MetroPlusHealth

The Tone:
This is an early career opportunity at MetroPlusHealth, located in New York, NY. MetroPlusHealth is dedicated to providing high-quality healthcare services to residents across the five boroughs, committed to the belief that healthcare is a fundamental right. This role is crucial in supporting the Business Continuity Team, helping to ensure that MetroPlusHealth can maintain its vital services and operations, thereby continuing to empower New Yorkers by uniting communities through care. It offers significant learning opportunities within business continuity, disaster recovery, crisis communications, and risk analysis.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: New York, NY

• Team: Business Continuity Team
• Mission: This individual will support the Business Continuity Team in developing, maintaining, and enhancing plans to ensure the resilience and uninterrupted delivery of MetroPlusHealth’s essential healthcare services.
• Tech Stack: Microsoft Office (Excel, Word, Visio), Fusion Risk Management

What You’ll Actually Do
• Support: Collaborate directly with the Business Continuity Team, assisting with problem-solving, meticulous record-keeping, fact-finding, and comprehensive data analysis, while receiving guidance and learning opportunities.
• Develop: Actively contribute to the ongoing development and maintenance of departmental Business Continuity Plans, ensuring their accuracy and relevance.
• Implement: Provide critical support for the successful roll-out of Fusion Risk Management by creating and organizing training sessions, user guides, video tutorials, and engaging presentations.
• Analyze: Engage with various levels of organizational leadership to enhance existing Business Impact Analyses, precisely gathering data on internal and external Recovery Time Objectives and Recovery Point Objectives.
• Present: Design and deliver insightful tabletop scenarios to simulate disruptions, testing the effectiveness of continuity strategies and facilitating organizational learning.

The Must-Haves
• Background: This early career role is ideal for individuals seeking to understand and contribute to the vital fields of business continuity, disaster recovery, crisis communications, and risk analysis within a large healthcare system.
• Experience: Demonstrated proficiency with Microsoft Office applications, including Excel for data analysis, Word for documentation, and Visio for process mapping.
• Skills:
– Confidence and capability to conduct interviews with subject matter experts across the organization to extract critical information.
– Strong ability to perform thorough research, meticulously gather detailed data, and accurately document all findings.
– Excellent interpersonal skills for building collaborative relationships and facilitating communication with diverse stakeholders.
– Effective written and oral communication skills for creating clear documentation, presentations, and engaging in constructive dialogues.