Background Screening Researcher

Job Description

Background Screening Researcher | Command Investigations

The Tone:
This is a full-time role at Command Investigations. Command Investigations focuses on providing thorough and accurate background screening services. This role is crucial for managing the background report process, conducting various checks, and ensuring all information is verified and compliant with industry standards.

The TL;DR
• Role: Full Time
• Type: Full Time
• Mission: To ensure accuracy and compliance in background reports by managing orders, conducting checks, and verifying candidate information.

What You’ll Actually Do
• Order Management: Manage incoming background report orders and prioritize tasks efficiently.
• Information Verification: Contact employers, references, and educational institutions to verify candidate-provided information.
• Data Entry & Documentation: Perform accurate data entry to document search results, including criminal and non-criminal findings.
• Report Finalization: Review background report components for completeness, accuracy, and compliance before finalizing reports.
• Client Support: Assist in generating client and company background report metrics, and support client and vendor communications.

The Must-Haves
• Background: High school diploma or equivalent experience, with core domain knowledge in data collection and computer applications.
• Experience: Previous data entry experience, including a typing speed of 40 words per minute or more.
• Skills: Proficiency in navigating multiple computer applications with speed and accuracy, strong organizational skills with the ability to multitask and maintain high attention to detail, and problem-solving and analytical skills for resolving complex issues. Professional verbal and written communication, including strong persistence, effective probing skills, excellent judgment for accurate findings, and exceptional active listening skills are also required.
• Bonus: Experience in the background screening industry, knowledge of the Fair Credit Reporting Act (FCRA) as it applies to employment screening, or PBSA (Professional Background Screening Association) Basic or Advanced Certification.