Store Associate

Job Description

Store Associate | Sherwin-Williams

The Tone:
This is a full-time role at Sherwin-Williams, based within our retail stores. The company builds paints, coatings, and innovative solutions that color and protect what matters in the world. This role is essential to the success of our retail stores, enabling the company to provide excellent service by connecting wholesale and retail customers with the right products and solutions, ensuring maximum client satisfaction, and consistently meeting sales goals.

The TL;DR
• Role: Full Time
• Location: Overland Park, KS
• Mission: This person solves the problem of connecting customers with the right Sherwin-Williams products and services, resolving concerns, ensuring satisfaction, and meeting sales objectives.

What You’ll Actually Do
• Customer Relations: Provide excellent sales service and build productive trust relationships with both wholesale and retail customers to ensure high satisfaction.
• Product Guidance: Assist customers by determining their needs, answering questions about products, and recommending appropriate Sherwin-Williams solutions.
• Sales Performance: Follow and achieve monthly, quarterly, and yearly sales goals while suggesting ways to improve overall sales.
• Product Preparation: Tint and mix products to customer specifications, maintain precise work order files and formulas, and remain knowledgeable on product offerings.
• Store Operations: Stock shelves, set up displays, clean store equipment, load/unload delivery trucks, assist with deliveries, and comply with inventory control procedures.

The Must-Haves
• Background: Early Career. Must be at least eighteen (18) years of age and legally authorized to work in the country of employment without needing sponsorship now or in the future.
• Experience: Requires a valid, unrestricted Driver’s License. Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks, and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Skills: Ability to provide excellent customer service and sales, knowledge of Sherwin-Williams products, capacity to process sales transactions accurately, and willingness to work all scheduled hours, including evenings and weekends.
• Bonus: At least a High School diploma or GED. One (1) year of experience in a delivery, retail, or customer service position. Previous work experience selling paint and paint related products, or operating tinting and mixing equipment. Ability to read, write, comprehend, and communicate in more than one language, with a preference for Spanish.