Design Operations Specialist

Job Description

Design Operations Specialist | Company

The Tone:
This is a W2 engagement, with the compensation rate reflecting this employment type, located in preferred cities such as NYC, San Jose, CA, Austin, TX, or Chicago, IL. In this pivotal role, you will provide crucial support for Design Operations initiatives, working closely with the Director of XD Operations. Your work will execute programs that empower talented designers, significantly elevating the impact and visibility of design within the organization. This position directly contributes to fostering a more efficient, collaborative, and impactful design ecosystem.

The TL;DR
• Role: W2 Engagement
• Type: W2 Engagement
• Location: NYC, San Jose, CA, Austin, TX, Chicago, IL

• Team: Collaborates with the Director of XD Operations.
• Mission: Empower talented designers and elevate the impact and visibility of design within the organization.
• Tech Stack: Jira, Asana, Trello

What You’ll Actually Do
• Program Execution: Coordinate and manage the end-to-end implementation of DesignOps programs, including learning & development, internal events, workshops, and design team reporting.
• Program Documentation: Develop, maintain, and organize comprehensive program documentation and essential resources, ensuring accessibility and clarity for all stakeholders.
• Learning & Development: Conduct research to identify valuable training opportunities for designers and manage the registration and logistical aspects of these programs.
• Events & Community: Plan, organize, and manage internal design events and workshops while fostering a vibrant and collaborative design community through networking and knowledge-sharing initiatives.
• Reporting & Analytics: Assist in developing and maintaining standardized reporting templates and dashboards to track key design metrics, team performance, and the measurable impact of design contributions on business objectives.

The Must-Haves
• Background: 2-4 years of experience in design, project management, or a closely related operational field.
• Experience: Demonstrated strong organizational acumen and exceptional time management skills, with a proven ability to juggle multiple priorities effectively. Solid understanding of Design Operations (DesignOps) practices and methodologies.
• Skills: Outstanding communication, collaboration, and interpersonal skills, proficiency in project management tools (e.g., Jira, Asana, Trello), and comfort with data analysis to draw actionable insights. A genuine passion for design and a strong desire to support an innovative design team.
• Bonus: Proven experience managing event logistics, hands-on experience with data visualization tools (e.g., Tableau, Power BI, Google Data Studio), and experience with visual storytelling or creating compelling presentations.