Network & Facilities Technician (Entry Level)

Job Description

Network & Facilities Technician (Entry Level)

ASSYST is actively seeking a highly motivated and detail-oriented Network & Facilities Technician (Entry Level) to join our team in Sterling, VA. This is an excellent opportunity for an individual looking to gain hands-on technical experience and contribute to the smooth operation of our office environment. The successful candidate will provide essential technical support and ensure the day-to-day efficiency of our facilities.

Location: Sterling, VA (Onsite)

Responsibilities:

• Provide comprehensive day-to-day user support for a variety of IT equipment, including desktops, laptops, and peripherals. This involves setup, deployment, and crucial troubleshooting to ensure user productivity.
• Manage and maintain Linux-based systems, ensuring their stability and performance. Assist with fundamental networking tasks, supporting the overall network infrastructure.
• Support routine infrastructure operations, including critical tasks such as data backups, efficient printer/copier management, and proactive system monitoring to identify and address potential issues.
• Track, manage, and meticulously reconcile both IT and facility inventory (e.g., hardware, peripherals, office supplies) to guarantee availability and maintain accurate records.
• Document internal procedures thoroughly, contributing to a robust knowledge base and ensuring strict compliance with organizational standards and best practices.
• Serve as the primary point of contact for all facility-related issues, expertly coordinating with external vendors or building management as necessary to resolve problems efficiently.
• Proactively assist with maintaining a safe, functional, and comfortable office environment by addressing minor facility needs promptly and escalating larger, more complex issues to the appropriate channels.
• Collaborate effectively with technical leads and management to ensure seamless operations across both IT and facility domains, fostering a cohesive and productive work environment.

Requirements:

• Demonstrated experience working with Linux operating systems, showcasing foundational command-line proficiency and system understanding.
• A strong understanding of fundamental networking concepts and practical skills in network troubleshooting (e.g., TCP/IP, DNS, basic routing).
• Hands-on experience with various computer hardware and peripherals, including assembly, diagnosis, and replacement.
• Excellent problem-solving skills with a genuine eagerness to learn and grow under direct mentorship.
• The ability to effectively balance and manage both technical support responsibilities and essential facility-related duties.
• U.S. Citizenship is required, along with the ability to successfully obtain a Security Clearance.

ASSYST Benefits:

ASSYST is committed to the well-being and success of its employees. We are proud to offer a robust and comprehensive benefits package designed to support a secure work/life balance. Our benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Disability Insurance
• Flexible Spending Accounts (FSAs)
• And more!

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.