Communications and Content Marketing Intern

Job Description

About the Job: Communications and Content Marketing Intern

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

We are seeking a highly organized and detail-oriented communications and content marketing intern to work on several projects that will increase awareness of Docusign as the leading AI-powered platform for agreement management. This dynamic role combines creative and operational responsibilities, offering a great opportunity to gain experience in all aspects of content marketing and editorial functions. You will work cross-functionally with the Growth organization—social media, analyst relations, PR, global campaigns, field marketing, product marketing, and digital teams—to help execute content programs that drive awareness of the Docusign Intelligent Agreement Management platform.

This position is an individual contributor role reporting to the Sr. Director, Content Marketing.

Responsibilities

• Create a content plan for a set of different assets derived from our main research report.
• Collaborate with the marketing team to brainstorm content ideas and support larger campaigns.
• Assist the communications team in developing core frequently asked questions to prepare for media interviews.
• Write, edit and publish content such as blogs, articles, video scripts, and social media posts.
• Assist with editing and reviewing communications plans and content drafts to ensure accuracy, impact, and adherence to brand standards.
• Support the content intake process, editorial workflows, and review cycles in our content management platform (Optimizely CMP).
• Support final staging and publishing of engaging website content in our CMS. Contribute to optimizing page performance by testing various page elements and CTAs.
• Assist the communications and content team with editorial brainstorming, writing articles, and improving discoverability in support of our generative engine optimization (GEO) strategy.
• Work cross-functionally with campaigns, creative, product, and solutions marketing to support the activation and tracking of content across paid media, social, email, and other owned channels.
• Support the content marketing team in compiling content performance and engagement data insights.

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic Qualifications

• Currently pursuing a Bachelor’s degree in Communications, PR, Marketing, English, Journalism, or a related field.
• Expected graduation in December 2026 or May/June 2027.
• Experience with modern collaboration and project management tools such as Slack, Google Docs, etc.

Preferred Qualifications

• Passion for storytelling and translating technology solutions into engaging content.
• Strong writing, editing, and content development skills across a variety of formats, including blogs, longer form content, infographics, and videos.
• Excellent written and verbal communication skills.
• Experience building relationships with cross-functional stakeholders to develop compelling content.
• Experience working with content management systems (Contentful, Drupal, WordPress, Joomla, Umbraco, etc.).
• Understanding of general SEO and emerging GEO principles.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Strong organizational and project management skills.

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $26/hour – $33/hour

Work Authorization Notice

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster