Entry Level IT Support Technician

Job Description

Entry Level IT Support Technician

Location: Topeka, KS (100% Onsite)

Job Type: Contract to Hire

Description

As an Entry Level IT Support Technician, your primary responsibilities will include:

• Providing end-user technical support (in person, phone, remote).
• Installing, maintaining, and troubleshooting computer hardware and software.
• Imaging, deploying, and redeploying devices.
• Maintaining hardware and software inventory and asset records.
• Supporting LAN, Wi-Fi, communication, and mobile devices.
• Setting up audio/visual equipment for meetings.
• Creating technical documentation and knowledge base articles.

Skills Required

• Strong troubleshooting and problem-solving skills.
• Customer service and communication skills.
• Ability to work independently with moderate supervision.
• Knowledge of distributed computing environments.
• Device imaging and deployment skills.
• Asset and inventory management.
• Documentation and technical writing skills.

Knowledge and Ability to Utilize Current Versions of the Following Products:

• Microsoft Windows operating systems.
• Microsoft Office.
• Microsoft Active Directory.
• LAN/WAN networks.
• Wi-Fi and communication systems.
• Device imaging software.
• Audio/visual equipment.
• Mobile devices and smartphones.

Additional Skills & Keywords

Desktop, Help desk support, ServiceNow, Troubleshooting, Customer service, Active Directory, Mobile device, Imaging, Asset management, Inventory management, CompTIA A+, Microsoft Certified Professional, Windows 10.

Experience Required

Six (6) months of experience advising and assisting computer users in a distributed computing environment. (Education may substitute for experience)

Education Required

High School Diploma or equivalent.

Preferred Certifications

• Microsoft Certified Professional (MCP).
• CompTIA A+ Certification.
• CompTIA Network+ Certification.

Physical Requirements

• Continuous: Sitting at computer workstation, bilateral hand coordination (keyboard/mouse use).
• Occasional: Standing and walking, reaching above shoulder height, bending, crouching, kneeling.
• Occasional Lifting:
  • Up to 2 lbs (files)
  • Up to 7 lbs (binders)
  • Up to 20 lbs (computer equipment)
• Exposure to electrically powered office, network, and telecommunications equipment.
• Must follow safety procedures when installing/repairing equipment.

Pay And Benefits

Pay Range: $18.00 – $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision.
• Critical Illness, Accident, and Hospital.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Application Deadline

This position is anticipated to close on Mar 7, 2026.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.