Service Advisor

Job Description

Service Advisor

We are seeking an experienced Service Advisor who is genuinely passionate about taking care of people. Someone who listens, communicates clearly, and goes the extra mile to ensure every customer feels supported and confident in their service experience. If you thrive in a fast-paced dealership environment and believe great service builds lifelong customers, we’d love to meet you.

About O’Fallon Buick GMC

O’Fallon Buick GMC is a high-performing dealership with a strong reputation for professionalism, integrity, and customer satisfaction. We’re looking for a Service Advisor who can contribute immediately and grow with our team.

What Sets Us Apart

• Customer-first culture with a focus on transparency and trust.
• Professional, team-driven environment.
• No gimmicks or pressure tactics, just doing right by the customer.
• Strong leadership support and clear processes.

What We’re Looking For

• Required: Prior Service Advisor experience in an automotive dealership environment.
• 2+ years of experience in a high-volume service department preferred.
• General Motors (GM) dealership experience strongly preferred.
• Reynolds & Reynolds experience is a plus.
• Proven ability to manage multiple repair orders while maintaining a high level of customer satisfaction.
• Strong communication, organizational, and problem-solving skills.
• Performance-driven mindset with a focus on accountability and results.
• Valid driver’s license; must be 21 years or older.

Schedule & Location

• Full-time position.
• Schedule details discussed during interview.
• Location: O’Fallon Buick GMC – O’Fallon, MO.