Hospitality Management Intern 2026

Job Description

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Are you ready to live at the beach for a summer? Are you a beach enthusiast looking for your next adventure? Do you enjoy helping people and facilitating exciting experiences for others?

Hospitality Management Internship 2026 – Kitty Hawk Kites

About the Role:

Kitty Hawk Kites is seeking enthusiastic and customer-focused individuals for our 2026 Hospitality Management Internship. This unique opportunity offers a chance to live and work on the beautiful Outer Banks, gaining invaluable experience in adventure recreation and retail while contributing to a company that has been “teaching the world to fly” since 1974.

This is a non-management internship position within the Kitty Hawk Kites Department, lasting a minimum of 12 weeks.

About Kitty Hawk Kites:

With over 50 years of experience, Kitty Hawk Kites stands as a leading employer on the Outer Banks and a pioneer in adventure recreation. Operating in 7 states with over 25 locations along the East Coast, KHK sells everything needed for your next adventure, from clothing and kites to watersports equipment and toys.

Our mission is to be the leading company in adventure recreation and retailing, building a reputation for fun and excellence through unwavering dedication to customer service, quality, safety, and value.

Key Job Duties:

• Exceptional Customer Service: Provide outstanding service across all channels, including in-person, email, phone calls, text messages, and online chats.
• Recreational Program Expertise: Develop a comprehensive understanding of all recreational offerings provided by Kitty Hawk Kites.
• Reservations System Management:
  • Monitor and manage multi-line telephone and voicemail systems for reservations.
  • Ensure all reservation systems are fully functional and properly integrated.
  • Maintain the reservations system with accurate schedules and current offerings.
  • Proactively diffuse and resolve any customer relations issues related to reservations.
• Adventure Program Sales & Promotion: Utilize excellent telephone etiquette and customer service skills to effectively promote, inform customers about, and make sales of adventure programs.
• Staff Support: Assist in the scheduling and coaching of Reservations staff.
• Special Projects: Undertake other projects as assigned to support the team and operations.

Internship Benefits:

• Competitive Wages: Earn a fair wage for your contributions.
• Paid Training: Receive comprehensive training to excel in your role.
• Free Recreation: Enjoy complimentary access to thrilling activities such as hang gliding, kiteboarding, and kayaking.
• Retail Discounts: Benefit from up to 40% off retail merchandise.
• Company Events: Participate in company-sponsored cookouts and social events.
• Fun Work Environment: Experience a vibrant and enjoyable workplace right at the beach.
• Housing Available: Convenient housing options are provided for interns.

Kitty Hawk Kites, Inc is an Equal Opportunity Employer.

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