Content Design Intern

Job Description

About the Job: Content Design Intern (Summer 2024)

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Our Company: Teradata

At Teradata, we believe that people thrive when empowered with better information. We have built the most complete cloud analytics and data platform for AI, delivering harmonized data, trusted AI, and faster innovation. Our platform uplifts and empowers customers to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

Our Internship Program

Our summer internship program lasts 10-12 weeks, beginning in May or June and ending in August or September. We are seeking a Content Design Intern to support our team in creating clear, engaging content across AI-powered products and user interfaces. This is a hands-on learning opportunity where you’ll contribute to real projects while gaining experience in both traditional and emerging AI content design.

The Teradata Product Content Team

The Product Content Team is part of the Teradata Product Organization. We work across Teradata to plan for, design, and deliver:

• Content for UI, UX, and agentic experiences within the product
• Technical content strategy and documentation about the product

Our focus is on simplifying technical experiences and crafting simple, useful content that helps customers get value from Teradata’s data analytics tools. We collaborate with product managers, product architects, engineers, user researchers, product designers, content strategists, and design technologists.

We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day. The Teradata culture embraces diversity, fostering a dynamic, diverse, and collaborative environment.

What You’ll Do

• Contribute to the development of generative and agentic AI experiences by designing structured content, system prompts, conversation flows, building prompt libraries, and analyzing interactions and user feedback.
• Design the Teradata product experience with deliverables such as journey maps, user flows, research/testing plans, UI microcopy (e.g., labels, messages, in-product help, and error messages).
• Work in a team of fellow content designers and technical content strategists to understand how and when content appears and how it can be improved throughout the customer’s experience with Teradata.

What Makes You a Qualified Candidate

• Experience in Gen AI, content design, UX writing, content strategy, or a related communications or design field.
• A portfolio demonstrating strong product writing fundamentals and the ability to translate complexity into clear and simple language.
• Empathy and the ability to understand and connect with user needs and “jobs to be done.”
• Curiosity about AI-driven product experiences, and an eagerness to learn through feedback, iteration, and experimentation in collaboration with engineering, design, and product partners.
• Familiarity with Figma and AI agent builder tools is a plus.

What You’ll Bring

• Must be enrolled in a bachelor’s, master’s, or PhD degree program in a relevant field such as communications, design, UX, HCI, psychology, computer science, or similar.
• Graduation date between December 2026 and June 2027.

Why We Think You’ll Love Teradata

We prioritize a people-first culture, embracing a flexible work model because we trust our people. We focus on well-being, caring about our people’s ability to thrive both personally and professionally. We are an anti-racist company, deeply committed to Diversity, Equity, and Inclusion to foster an equitable environment that celebrates people for all of who they are.

Teradata is proud to be an equal opportunity employer. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow.

Pay Rate and Benefits

Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. This internship position is eligible for participation in the Company’s comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits

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