UX Research Intern

Job Description

Here is the detailed and enriched job description:

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Microsoft: UX Research Intern

Overview

Join Microsoft and become part of a global community of university interns! This is an unparalleled opportunity to bring your aspirations, talent, and potential to a world-leading technology company. Microsoft is seeking a UX Research Intern with a strong foundation in qualitative research methods and a passion for journey-focused research.

The ideal candidate is actively pursuing a graduate degree (PhD preferred) in fields such as psychology, anthropology, Human-Computer Interaction (HCI), or a related discipline. Essential experience includes conducting various qualitative studies, such as:

• In-depth interviews
• Usability studies
• Diary studies
• Contextual inquiries

This intern will play a crucial role in supporting research initiatives focused on exploring end-to-end user journeys. Key objectives include uncovering pain points, understanding user motivations, and identifying opportunities across complex workflows, with a particular emphasis on enterprise security and productivity experiences. Candidates should be skilled in synthesizing research insights into compelling narratives that directly inform product strategy and design decisions.

Why Microsoft?

At Microsoft, interns engage in real-world projects, collaborating with teams across the globe, all while enjoying a supportive and dynamic environment. You will be empowered to build community, explore your passions, and achieve your professional goals. This is your chance to bring innovative solutions and ideas to life, working with cutting-edge technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we foster a growth mindset, innovate to empower others, and collaborate to reach our shared objectives. We uphold values of respect, integrity, and accountability to cultivate an inclusive culture where everyone can thrive.

Responsibilities

As a UX Research Intern, you will:

• Apply your expertise in qualitative research methods and tools.
• Demonstrate strong storytelling and synthesis skills to translate data into actionable insights.
• Develop the ability to map user journeys effectively and pinpoint critical moments of friction or delight.
• Comfortably collaborate with cross-functional teams and confidently present research findings to stakeholders.

Qualifications

Required Qualifications:

• Candidate must be enrolled in a full-time Doctorate Degree program in a field relevant to the role during the academic term immediately preceding their internship.
• Must have at least one semester or term of school remaining after the completion of the internship.

Preferred Qualifications:

• Relevant internship or work experience (e.g., consulting, pre-sales/post-sales, business analysis, technical sales, technology solutions, solution architecture, change management).

Hiring Process & Policies

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the role is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. Should you require assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, please refer to Microsoft’s accessibility information at https://careers.microsoft.com/v2/global/en/accessibility.html.

Contact Information

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