Customer Experience and Marketing Internship

Job Description

About Company

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, they are constantly growing and seeking new team members. Being part of the Horizon Farm Credit team provides the opportunity to make a difference in agriculture and rural communities. They operate within the larger Farm Credit System and have a collaborative relationship with teams like Business Development and AgFirst Farm Credit Bank. Horizon Farm Credit is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Job Description

This is a full-time, paid Customer Experience (CX) and Marketing Internship for the summer of 2026. The internship is sourced from a job board.

Location:
The selected candidate will work in either the Frederick, MD, Mechanicsburg, PA, or Westminster, MD branch location.

Duration & Schedule:
• A paid 10-12 week internship.
• Scheduled to run from mid-May through early August 2026.
• Summer intern hours are typically Monday to Friday from 8:00 a.m. – 4:30 p.m.

Application Details:
• Interested candidates should submit a resume, cover letter, and an unofficial transcript through the application link.
• The application deadline is October 31.

Position Overview:
This internship position at Horizon Farm Credit (HFC) will support efforts within the CX and Marketing departments. The intern will help plan and execute initiatives involving customer engagement, branding, messaging, and advertising throughout HFC’s five-state territory. Internship experiences also include supporting a cross-departmental CX committee, content creation and lead generation efforts, and assisting with special projects and assignments.

Areas of Responsibility Include:
• Plan, coordinate, execute, and participate in Farm Credit customer meetings and events.
• Represent Farm Credit at customer-facing events, meetings, and in communication.
• Initiate, manage, and complete several projects specific to the CX and marketing departments.
• Create content based on internal and external research for digital efforts.
• Assist with the development and implementation of association-wide campaigns and events.
• Learn about the Farm Credit System and its mission.
• Understand the collaborative relationship between Farm Credit teams, notably within Business Development and AgFirst Farm Credit Bank.
• Network with teammates, industry partners, and fellow interns throughout the internship.
• Gain exposure to a variety of organization career roles and responsibilities, providing a holistic view of how Farm Credit supports its customers and community members.

Requirements:
• Ambitious student currently pursuing a Bachelor’s or Master’s program in Ag Business, Marketing, Communications, or a related field.
• Preferred expected graduation dates are between May 2027 – December 2028.
• Strong academic background and a GPA of 3.0 or above.
• Preferred experience with coursework in Business, Marketing, Communication, Journalism, Ag Courses, Media, etc.
• Some travel will be required with this internship.
• Excellent written and oral communication skills.
• Experience in Microsoft Office products such as Word, Excel, and PowerPoint.
• Ability to work independently with general supervision and proven self-starter.
• Detail-oriented, independent judgment skills, strong organizational skills.
• Flexible to a changing work environment.

What Horizon Farm Credit Offers You:
• A unique opportunity to gain hands-on experience in a fast-paced environment that touches several areas of the Agricultural Lending industry.
• Mentorship from accomplished professionals eager to share their knowledge and insights.
• Networking opportunities that could shape your future career.
• Tailored professional development sessions.
• The ability to work with a diverse team of individuals.