UX Research Internship

Job Description

About Company

Uline is a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials.

Key details about Uline:
• Industry: Distribution of shipping, industrial, and packaging materials.
• Scale: Over 9,000 employees across 14 locations.
• Headquarters: Corporate Headquarters at 12575 Uline Drive, Pleasant Prairie, WI 53158.
• Recognition: A 2025 Handshake Early Talent Award-winning company.
• Work Environment: Committed to a positive and collaborative in-person work environment.
• Workplace Policy: A drug-free workplace with all positions being on-site.
• Commitment: An EEO/AA Employer/Vet/Disabled, committed to offering exceptional benefits and perks to its employees.

Job Description: UX Research Internship

This is a paid, full-time, 12-week UX Research Internship scheduled for Summer 2026.

Location: Corporate Headquarters, 12575 Uline Drive, Pleasant Prairie, WI 53158.

Internship Goal:
The primary goal is for the intern to learn how to conduct user research and enhance the website experience for Uline’s B2B website, leveraging Uline’s growth and stability for potential long-term career possibilities.

Position Responsibilities:
The intern will be responsible for:
• Conducting user research for business projects, which includes:
• Writing test plans.
• Creating deliverables.
• Presenting insights.
• Utilizing data and findings to promote customer-focused design decisions.
• Assisting with:
• Design workshop facilitation.
• Stakeholder interviews.
• Competitor analysis.
• Collaborating with business analysts and stakeholders to execute UX projects.

Minimum Requirements:
To be eligible for this internship, candidates must meet the following criteria:
• Academic Status: Must be a Junior-status college student only.
• Education: Pursuing a Bachelor’s or Master’s degree in psychology, human factors, UX design/research, or a related field.
• Portfolio: Must have a portfolio exhibiting UX Design/Research experience.
• Skills: Possess strong communication and presentation skills.

Benefits of a Uline Internship:
Uline offers several benefits to its interns, including:
• Gaining professional work experience by executing meaningful business projects.
• Working with a dedicated mentor assigned specifically to the intern.
• Complementary housing for out-of-town interns.
• Working in a positive and collaborative in-person work environment.
• Earning competitive pay over the summer.
• Potential to join Uline full-time upon graduation.

Intern Perks:
In addition to the core benefits, interns also enjoy:
• “Lunch and Learn” sessions to expand business and industry knowledge.
• Outings and networking events with interns across all departments.
• Access to an on-site café with meals prepared fresh by executive chefs.
• Access to a first-class fitness center with sauna and walking trails.