Certified Medical Assistant
Are you applying to the internship?
Job Description
About the Company: Mercy Health
Mercy Health is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people in mind, body, and spirit through exceptional patient care. The organization’s purpose, shared by all its employees, is to help patients be well in mind, body, and spirit, combining a powerful drive with a history of faith.
Mercy Health fosters a culture built on compassion, collaboration, excellence, and respect. They seek individuals who are committed to their core values of compassion, human dignity, integrity, service, and stewardship, aiming to create an environment where associates are motivated to work and contribute to thriving communities.
The company offers a range of benefits to reward hard work, which may vary by employment status, including:
• Comprehensive, affordable medical, dental, and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance with Accidental Death & Dismemberment (AD&D)
• Employer contributions to retirement savings plan (when eligible)
• Paid time off
• Educational Assistance
Mercy Health is an Affirmative Action and Equal Opportunity Employer, providing fair consideration for employment to all applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, protected veteran status, or disability.
Job Description: Certified Medical Assistant
The Certified Medical Assistant (CMA) is a crucial member of the healthcare team at Mercy Health, working in close collaboration with primary care physicians to provide excellent patient care to the community. This role ensures that all services are delivered within the established Medical Assisting scope and state guidelines.
Job Summary:
The CMA is primarily responsible for reviewing and updating patient health records, accurately measuring vital signs, and preparing treatment rooms for upcoming examinations to ensure a smooth and efficient patient experience.
Essential Functions (Key Responsibilities):
• Delivers excellent customer service by greeting patients and community members respectfully.
• Prepares and reviews patient charts before visits, confirming that all diagnostic test results, hospital reports, and other medical records are accurate and current.
• Measures and records vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Performs departmental clerical duties as needed, such as checking inventory, stocking supplies, tracking referrals, and answering phones.
• Possesses the ability to promptly troubleshoot and resolve problems.
• Performs other duties as assigned.
Education Requirements:
• High School Degree or GED (required).
Licensure/Certification Requirements:
• Active Medical Assisting certification from one of the following organizations is required:
• Certified Medical Assistant (CMA) from American Association of Medical Assisting
• Registered Medical Assistant (RMA) from American Medical Technologists
• Certified Clinical Medical Assistant (CCMA) from National Healthcareer Association (NHA)
• Nationally Registered Certified Medical Assistant (NRCMA) from National Association for Health Professionals
• National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT)
• If unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (note: not accepted in South Carolina).
• BLS (Basic Life Support) certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations and preferred at hire (required prior to independent patient care) at BSMH locations.
Experience Requirements:
• One year of medical assistant healthcare experience (preferred, but not required).
• Two years of clerical experience in a physician’s office (preferred, but not required).
Skills & Abilities:
• Problem-solving skills.
• Basic computer skills.
• Excellent communication and interpersonal skills.
• Ability to engage professionally with staff and patients.
